The MOLLY MAID Franchised Business is devoted to effectively meeting the residential cleaning needs of consumers and, in so doing, enhances their quality of life. Molly Maid, Inc. awards Territories within which geographic limits Molly Maid Franchise Owners may offer MOLLY MAID services to customers. Most homes serviced by MOLLY MAID require either weekly, alternate weekly, tri-weekly or monthly service and these customers are referred to as regular customers.
While MOLLY MAID provides one-time only cleaning services, the System’s focus is on the repeat residential customer. We have learned that the most effective way to provide a residential cleaning service is through a team composed of two cleaning employees (the "Home Service Professionals").Within the residential cleaning service industry MOLLY MAID competes with other businesses, including other national and regional franchise programs. We differentiate the MOLLY MAID System from our competitors in ways that are specifically designed to offer our customers peace of mind.
The most important element in our business strategy is to build a trusting relationship with our customers. Our professional dress and approach and our advanced computerized operating systems provide MOLLY MAID franchise owners the opportunity to more effectively respond to the needs of their customers. Other important operational standards that enhance trust include offering in-home estimates and the use of highly identifiable MOLLY MAID marketing and service vehicles in the communities we service.
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