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Established in 1970 and aimed very specifically at the rapidly growing, highly profitable, hair merchandising market this business specialises in a comprehensive range of high quality, hair extensions. All hair is dyed or bleached to produce any colour hair which is then double drawn to ensure a great quality finish.
With the largest stocks of fully prepared best quality European hair in the world, clients travel from all corners of the globe to personally select from hundreds of kilos of hair for their exact requirements.
This business deals directly with the suppliers, ensuring that its products are made from the finest quality hair and can be supplied into the trade at a competitive price. With a strong corporate identity and products appearing under its own name the business has established itself as a brand in its own right with all of its products attractively packaged to generate high volume repeat sales.
This business prides itself in maintaining the highest possible service levels. Whilst dispatching some orders by national carriers it takes particular care to keep to its own delivery times as much as is humanly possible, fulfilling orders to Los Angeles within 2 days.
The business’s worldwide clients have provided hair extensions for Britney Spears, Kylie Minogue as well as 100’s of films including Lord of the Rings and Planet of the Apes.
This is a very well managed, easy to run business. With turnover for the last financial year of £400,000 generating a gross profit of £260,000 this represents an excellent opportunity to acquire a well known brand in the wholesale distribution of all hair extensions and related products.
Equipment:
The business operates a fully computerised system with all clients details maintained on a comprehensive database.
Customer Service:
The business manages many customers in any normal working week who form part of a larger supply chain and has the systems, processes and people to ensure that both productivity and customers' orders are satisfied. The most important aspects of customer management and satisfaction considered by the business is honesty from which comes customer confidence and project turnaround times, which combined are responsible for the business retaining many customers and the reputation for which has led to the acquisition of new customers.
The effectiveness of customer delivery is managed by customer and business, collaborating as the link between customer orders, concerns and requirements and the business's manufacture and supply capacity, thus ensuring that there is a balance of priorities between the customer and the business.
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