Listed by:
Asking price includes:
Turnover circa £307,000
Gross Profit circa £83,000
Reputation for quality and reliability
Many years of successful operations
Established blue chip client base
Excellent opportunity to grow
Trusted and respected name
Strong forward order book
Significant goodwill
Training and handover
Website
This well established and professionally managed chauffeur car company was founded in 1998 and has continued to grow steadily year on year since that time, becoming a significant enterprise with an outstanding reputation for the quality of its vehicles, flexibility of service and reliability, with the ability to operate 24 hours a day, 365 days per year.
The company’s services are primarily corporate airport work but also include conferences and corporate events, business travel and other excursions throughout the UK. The Vendor and chauffeur staff have many years experience between them, thus understanding all aspects of their business and customer requirements.
Customer satisfaction and company reliability are the mainstay of this company who have forged a tremendous reputation for reliability and service in their marketplace. They are 100% account with customers ranging from local businesses to large blue chip clients. All work is pre-booked with a minimum of 24 hour advance booking required, which means scheduling work and drivers is never a problem, hence their unrivalled reputation for on time pickups. This is just one of the ways the company has ensured a strongly loyal client base. Being a professional and fully customer focused business helps maintain this reputation as does the quality of service offered. All drivers are fully vetted and licensed, as are the vehicles they use. They have a strong self employed chauffeur team and a continually expanding range of services and are ideally placed to help the busy executive with no room for error, to remain comfortable, confident and competitive.
The company is committed to consistent and constant improvements in services and has invested in technology and information systems as a means of enhancing responsiveness and to provide the client with the service and information they require.
They are fully computerized and use a state of the art approved booking and accounts system that ensures a quick response and systems that audit every detail of a client order.
Equipment:
The business is fully computerised with bookings received via email, telephone, fax or their website, using Approved booking and accounts software package. In addition there is one vehicle - a 6 seater car.
Customer Service:
The business manages many clients in any normal week and has the systems, processes and people to ensure that both productivity and clients’ orders are satisfied. The most important aspects of customer management and satisfaction considered by the business is honesty, safety and reliability and it is this combination of commitments that is responsible for the company retaining many clients and the reputation for which has led to the acquisition of new ones.
Key Strengths:
The business is owned and managed by the vendor who has, over time developed and nurtured a reputation for service and reliability with a regular chauffeur team and as such are capable of overseeing business operations effectively, reducing the need for constant or daily input. This has resulted in customer relations founded on a history of trading satisfaction and not contingent upon the presence of the vendor.
The business is well established and profitable, with a loyal and growing customer base, retaining a high level of repeat business, particularly among a number of clients returning on a regular basis and having done so for many years.
The company has earned an outstanding reputation for its professionalism, service, reliability, flexibility, efficient booking fulfillment and a willingness to help
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