Asking price: £75,000

Sales revenue: £180,000

Net profit: Undisclosed

Fixtures value: Undisclosed

Stock value: Undisclosed

Business description
This business was founded in 2004 by the Vendor and has grown since to become one of the leading independent domestic cleaning and housekeeping companies operating in Kent, having established a reputation for the quality of its flexibility of service and reliability.

The business operates from the vendors home office, so can easily be relocated and has established itself as one of the region’s leading independent operators. Many current customers have been loyal to the business since the very beginning and this has been due in no small part to the business’s competitive prices, first class service and attention to detail.

The business has always believed in the pursuit of excellence, constantly reviewing and updating its service commitment and its methods of business, for example its quality control measures, ensuring that valued customers receive the very best service.

The business has shown itself to be resilient in the face of competitive and economic forces and has maintained strong and incremental growth over its 5 years of trading. No small part in the ability of this business to grow and sustain its profitability is due to the quality of its people. The business has a strong commitment to the development and welfare of its staff; which has contributed to the excellent performance of the business and its current position as it is poised to exploit expected and significant new growth in turnover.

Customer Service:

The business manages many customers in any normal week and has the systems, processes and people to ensure that both productivity and customers’ expectations are satisfied. The most important aspect of customer management and satisfaction considered by the business is honesty and is responsible for the business retaining many customers and the reputation for which has led to the acquisition of many new customers.

High quality service, with flexibility, honesty, reliability and good value, every request is important and customers always come first. The result is self evident in the business’s sustained level of repeat business.

Key Strengths:

The business is an autonomous organisation where the business owner has, over time developed and nurtured a management team capable of overseeing business operations effectively, reducing the need for constant or daily input from the vendors. This has resulted in customer relations founded on a history of trading satisfaction and not contingent upon the presence of the vendor.

The business is well established with a loyal and growing customer base, retaining a high level of repeat business, particularly among a number of customers returning on a regular basis and having done so for many years.
The company has earned an outstanding reputation for its professionalism, service, reliability, flexibility and a willingness to help.

Financial Information:

The business is being offered for sale on a going concern basis, all financial discussions will take place directly between the vendor and all interested parties under the auspices of Turner Butler.

Sales revenue is circa £180,000 per annum and the vendor feels that with investment in sales and marketing combined with the expected increase in market demand the business could dramatically increase its revenues.

Years established: 2004

Employees: The business currently employs the founder plus 6 full time staff and 4 part time staff.

Relocatable: This business can be relocated.

Location
The business is located in an easily accessible area in Kent and operates from the vendors home. The business can easily be relocated within the geographical area, requiring just the mnimum of hardware to ensure continuity of trading.

Expansion potential
The current market for this business’s services is growing and is forecast in the near and longer term for continued growth. The business is well positioned to take maximum advantage of this growth as it occurs.

Competition / Market
The business has used limited advertising in the past and there are excellent opportunities to increase this and market the business more aggressively to significantly increase turnover. A high proportion of the business's revenue has been due to its excellent reputation for quality and service and strong word of mouth recommendation.

Support & training
The current owner will provide all necessary training and all relevant contacts to allow continuity of trading.

Reasons for selling
The business is for sale as a result of the vendors’ wish to follow other areas of interest.