Asking price: £285,000

Sales revenue: £350,000

Net profit: Undisclosed

Fixtures value: Undisclosed

Stock value: Undisclosed

Business description
Retailer of High End Bedroom and Dining Room Furniture

This business was founded in 1984 by the Vendor and has grown since to become a significant retailer of high end bedroom and dining room furniture with a reputation for the quality of its products, flexibility of service and reliability.
The business operates from a prime location in South East London and has established itself as one of the region’s leading independent furniture retailers. Many current customers have been loyal to the business since the very beginning and this has been due in no small part to the business’s competitive prices, quality products, first class service and attention to detail.
The business has always believed in the pursuit of excellence, installing new technology, constantly reviewing and updating its service commitment and its methods of business, ensuring that valued customers receive the very best service and quality of product.
The business has shown itself to be resilient in the face of competitive and economic forces and has maintained strong and incremental growth over its 25 years of trading. The business is further supported by exemplary relations with key suppliers who have helped to ensure that whatever the product, service and availability is never compromised and that customers are as a result never let down. This commitment to supply chain relationships has underpinned this business’s abilities in product quality and sustained business growth.
A key component has been customer service. Understanding this has meant that the business has prioritised this area whilst always maintaining a high quality showroom for its range of products.

Customer Service:
The business manages several hundred customers and has the systems, processes and people to ensure that both productivity and customers’ orders are satisfied. The most important aspect of customer management and satisfaction considered by the business is honesty and is responsible for the business retaining many customers and the reputation for which has led to the acquisition of many new customers.
High quality service, with flexibility, honesty, reliability and good value, every order request is important and customers always come first. The result is self evident in the business’s sustained level of repeat business.

Key Strengths:
The business is well established and profitable, with a loyal and growing customer base, retaining a high level of repeat business, particularly among a number of customers returning on a regular basis and having done so for many years.
The company has earned an outstanding reputation for its professionalism, service, product quality, reliability, flexibility, efficient order fulfilment and a willingness to help.

Financial Information:

The business is being offered for sale on a going concern basis, all financial discussions will take place directly between the vendor and all interested parties under the auspices of Turner Butler.
The business is financially stable with no borrowings, low overheads, positive cash flow, high gross and high net profit and has shown consistent growth over 25 years trading.
Sales revenue is circa £350,000 per annum and the vendor feels that with investment in sales and marketing combined with the expected increase in market demand the business could dramatically increase its revenues.

Years established: 1984

Employees: The business currently employs the founder and 1 full time assistant.

Property: Leasehold

Location
The business is located in an easily accessible area in South East London and operates from a circa 4,000 square foot area set over two floors including showroom, facilities, storage and administrative offices.

The premises are superbly appointed and represent the professional qualities and service the company has built its reputation upon.

Expansion potential
The current market for this business’s services is growing and is forecast in the near and longer term for continued growth. The business is well positioned to take maximum advantage of this growth as it occurs.

Competition / Market
The business has used limited advertising in the past and there are excellent opportunities to increase this and market the business more aggressively to significantly increase turnover. A high proportion of the business's revenue has been due to its excellent reputation for quality and service and strong word of mouth recommendation.

Support & training
The current owner will provide all necessary training and all relevant contacts to allow continuity of trading.

Reasons for selling
The business is for sale as a result of the vendors’ wish to follow other areas of interest.