
PACK &
SEND "We Send Anything Anywhere"
PACK & SEND is an Australian success story
with over 90 stores in Australia. By providing a unique service to
our customers packaging and freight forwarding needs and with our
high service levels and no limits culture our store owners have
created "raving fans" out of their customers. With our
powerful range of solutions for packaging and freight challenges,
we live up to our motto: we send anything anywhere.

We will develop a network of 400 PACK
& SEND stores across the UK and Ireland, run, managed
and owned by highly motivated enthusiasts who share our vision of
providing a no limits service to our customers. Trends in the
freight and packaging industries coupled with the substantial
growth in our brand are providing our store owners with a range of
exciting opportunities. By harnessing the power of our unique
concept, world class operating systems and comprehensive support
package you to could achieve your dreams.
PACK & SEND has over 14
years experience in operating its proven business concept,
specialising in servicing gaps in the logistics market that other
companies are unwilling or unable to service.
PACK & SEND’s
Market
T
he logistics sector is vital to the UK economy with
annual revenues of over £70bn:
- Businesses rely on the freight industry to
facilitate trade.
- Small businesses, the lifeblood of the
UK’s economy, rely on the freight industry to support their
growth and prosperity.
- Global travel has become more frequent and
affordable with the movement of people increasing the demand for
convenient consumer freight solutions.
- Members of extended families demand freight
services that can reach across the globe.
- New dynamics created by the growth of buying and
selling products on the internet have resulted in new
opportunities
Vision and
Mission
Our
Vision
To develop a standardised global network of
retail logistics service centres providing legendary levels of
customer service.
Our
Purpose
We exist to:
- Satisfy the needs of business and householders
by providing the very best solution when they send any item or
message anywhere.
- Build a team of people world wide, all pursuing
a common goal and vision enabling them to discover more purpose and
meaning in their lives and work.
What we
do
PACK & SEND is unique. We
move and handle freight through a network of retail stores with a
key part of our offering being a professional custom packaging
service. Our business model has been developed as a
‘one-stop-shop’ for logistics solutions.
As a PACK & SEND store owner your
customers keep it interesting with the amazing things they will ask
you to pack and send.
PACK & SEND offers customers
a complete range of freight, courier, postal, packing and part
removal services through a network of retail outlets. Our business
model has been developed as a 'one-stop-shop' for logistics
solutions, with a sound reputation in eBay and online selling, Arts
and Antiques, excess baggage and computers and IT. Our PACK
& SEND retail business system caters for the new
global demand, providing an unmatched level of flexibility,
reliability and convenience to our customers.
PACK & SEND is a franchise
specialising in the packaging and sending of freight
locally, domestically and internationally. Our Motto is "We
send Anything Anywhere".
P
ACK & SEND stores specialise in sending
items that are:
- Fragile – Laptops, computer servers and
glassware
- Large – Trade show equipment and office
relocations
- Awkward – Architectural models,
chandeliers and statues
- Valuable – Artworks, antiques and
collectables
With a unique service range and highly
personalised service, our customers come back time and again for
our services. The convenience of our stores and the friendliness of
our store owners and their staff make life easier for
customers.
Our 'No Limits'
Culture
PACK & SEND prides itself on its 'No Limits' culture where
nothing is too hard. We create raving fans by helping our customers
achieve results well above their expectations, creating lasting
relationships and word of mouth recommendations. There are no
limits to the range of solutions offered to our
customers!
Everyone is a potential customer of PACK
& SEND. We service householders, tourists, small
businesses and large corporations alike.
Why invest in a PACK
& SEND Franchise?
PACK & SEND has been recognised as the 2007
Australian Franchisor of the Year by PricewaterhouseCoopers and the
Franchise Council of Australia.
PACK & SEND has over 14
years experience in operating its proven retail business
concept.
Today’s logistics industry has dramatically
changed with more goods being moved than ever before. The growth of
trading through online sites such as eBay has been phenomenal.
Hundreds of millions of goods are bought and sold on eBay alone
every year and all those goods need to be packed and
shipped.
Our business is booming, not only because we
service a market that is experiencing growth, but because we also
offer:
- A low initial investment compared to other
retail franchise businesses.
- High gross profit margin products and
services.
- Low staffing levels.
- Low levels of non-perishable stock.
- Business to business trading hours.
- High value franchisee support
services.
- Commitment to high profile national consumer and
business media advertising and promotion.
