Engravers of Corporate Gifts For Sale Including Purpose Built Freehold For Sale

Business description

Engravers of Corporate Gifts including Purpose Built Freehold Factory

This business was founded in 1985 by the Vendor who engraved as a hobby, and has grown since to become a significant operation with a reputation for the quality of its products, flexibility of service and reliability.
The business operates from a prime location in Scotland, within minutes of the A9. It has established itself as one of the UK’s leading independent corporate engravers, supplying gift shops, visitor centres, golf clubs, societies, corporate, distilleries, sports clubs, company presentations and much more. Many current customers have been loyal to the business since the very beginning and this has been due in no small part to the business’s competitive prices, quality products, first class service and attention to detail.
The business has always believed in the pursuit of excellence, installing the latest technology, for example the laser and sandblasting engravers. There is also a constant review of the service commitment and its methods of business ensuring that valued customers receive the very best service and quality of product.
The business has shown itself to be resilient in the face of various commercial obstacles in recent years, but has managed to retain core customers and trading is growing again. The business is further supported by exemplary relations with key suppliers who have helped to ensure that whatever the product, service and availability is never compromised and that customers are as a result never let down. This commitment to supply chain relationships has underpinned this business’s abilities in product quality and recent business growth.
No small part in the ability of this business to grow and sustain its profitability is due to the quality of its people. The business has a strong commitment to the welfare of its staff; who have contributed to the excellent reputation of the business and its current position as it is poised to exploit expected and new growth in turnover.
Customer Service:
The business manages several hundred customers and has the systems, processes and people to ensure that both productivity and customers’ orders are satisfied. The most important aspect of customer management and satisfaction considered by the business is honesty and is responsible for the business retaining many customers and the reputation for which has led to the acquisition of many new customers.
High quality service, with flexibility, honesty, reliability and good value, every order request is important and customers always come first. The result is self evident in the business’s sustained level of repeat business.

Key Strengths:
The business is an autonomous organisation where the business owner has, over time developed and nurtured a management team capable of overseeing business operations effectively, reducing the need for constant or daily input from the vendors. This has resulted in customer relations founded on a history of trading satisfaction and not contingent upon the presence of the vendor.

The business is well established with a loyal and growing customer base, retaining a high level of repeat business, particularly among a number of customers returning on a regular basis and having done so for many years.
The company has earned an outstanding reputation for its professionalism, service, reliability, flexibility, efficient order fulfilment and a willingness to help.

Key Opportunities:

This is an outstanding opportunity to build on the existing services and customer base of this company. With a strong demand for services combined with a capacity to increase turnover, a new owner contributing fresh ideas and investment in marketing will have every advantage of building on an excellent platform.

This firm maintains an extensive base of satisfied customers, who appreciate the company’s superior services. There are many excellent avenues for growth, especially with marketing investment and forecasts which are showing early trends for growth and development.

Financial Information:

The business is being offered for sale on a going concern basis, all financial discussions will take place directly between the vendor and all interested parties under the auspices of Turner Butler.

Sales revenue is circa £160,000 per annum and the vendor feels that with investment in sales and marketing combined with the expected increase in market demand the business could dramatically increase its revenues.

Property information

Property:

Freehold

Location:

The business is located in an easily accessible area in the Scottish Highands, just minutes from the A9 and operates from a purpose built, freehold factory of circa 4,800 square foot including manufacturing, storage, administrative offices and staff areas i.e. toilets and kitchen.
The premises are superbly appointed and represent the professional qualities and service the company has built its reputation upon.

Other information

Expansion potential:

The current market for this business’s services is strong and is forecast in the near and longer term for continued growth. The business is well positioned to take maximum advantage of this growth as it occurs.

Competition / Market:

The business has used limited advertising in the past and there are excellent opportunities to increase this and market the business more aggressively to significantly increase turnover. A high proportion of the business's revenue has been due to its excellent reputation for quality and service and strong word of mouth recommendation. The vendor feels that the introduction of Agents strategically placed around the UK and investment in the website would show immediate results, enabling the company to capture a larger share of this lucrative market.

Support & training:

The current owner will provide all necessary training and all relevant contacts to allow continuity of trading.

Reasons for selling:

The business is for sale as a result of the vendors’ wish to follow other areas of interest.