Mailorder Online Retail Outlet For Vacuum Cleaners For Sale - East Midlands, United Kingdom

Asking price: £99,950

Sales revenue: £220,000

Business description: This well established business is one of the leading independent retailers of vacuum cleaner replacement parts and accessories in the UK. With years of experience in supplying and working with vacuum cleaners, this company has established an enviable reputation for reliability and competitiveness as well as a friendly service. It has well established relationships with its supplier base which has helped to ensure that product quality and availability is never compromised and that customers receive the highest possible quality of service. As a result this business consistently achieves high levels of customer satisfaction. This high standard of service is matched by the operation of the business itself. Whatever is required, if it isn’t readily available from the stocks this business always holds, this business can get it, achieving next day delivery. As a result of this very high level of customer service this business has developed an extensive loyal base of customers throughout the UK. This is an excellent, well-established niche business within its sector enjoying very high levels of awareness. Key strengths: Having established itself within this marketplace, this business possesses a strong image and enjoys high levels of awareness amongst its target audience. Having successfully fulfilled a huge number of mail order and web based transactions throughout its many years of operation, right across its very significant customer base and having established an excellent track record in customer service this business is trusted by its customers to deliver high quality goods at very competitive prices. Having invested in the company website, the company now benefits from significant repeat business. Accounting for a high percentage of the overall turnover, and growing rapidly, the site is very well designed, informative, easy to navigate, enables customers to browse and purchase with ease. Supporting this facility is a significant image library built up over a number of years. The small retail facility offers an additional ‘high street’ presence and doubles as a storage and distribution centre for the mail order/on line sales. Key opportunities: There is an outstanding opportunity to build on the existing business levels and customer base of this company. With a strong demand for this business's products, a new owner contributing fresh ideas, particularly in the area of Marketing will have every advantage of building on an excellent platform. The business would benefit from investment in a broader range of advertising and the adoption of internet marketing and search engine optimization techniques.

Employees: This Owner of the business has remained ‘hands on’ duringf the growth and development of this business is responsible for the day-to-day operation supported by one other member of staff.

Property :

Location: This business operates from a small unit on with excellent transport links and ample car parking. It incorporates storage, distribution and a retail area visited by customers, the premises are leasehold.

Expansion potential: There is an outstanding opportunity to build on the existing business levels and customer base of this company. With a strong demand for this business's products, a new owner contributing fresh ideas, particularly in the area of Marketing will have every advantage of building on an excellent platform. The business would benefit from investment in a broader range of advertising and the adoption of internet marketing and search engine optimization techniques.

Competition / Market: As a very well established and trusted supplier and with high levels of customer satisfaction, this business enjoys by far the most cost effective form of marketing, namely word of mouth recommendation.

Support & training: The Owner will provide full business familiarisation, training and handover, covering all aspects of the business, to ensure a smooth transfer to new Owners, although since this is a fairly straightforward business it is not envisaged that this would need to be extensive.

Reasons for selling: The current Owner wishes to pursue other business interests.