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Turner Butler Business Broker

1/1Turner Butler Business Broker




Mobile Phones & Accessories Business
60% B2B, 40% Consumer

This business was set up by the current owner back in 2002 and in that time has established itself as an innovative and truly independant provider of mobile business communications to business customers, not to mention individual consumers within the Stoke On Trent area.

The company prides itself on being able to provide the right plan, the right device and the right network, whether it be a contract, pay as you go, upgrade or repair.

Approximately 60% of sales revenues comes from B2B activities. The company has a diverse client base including large limited companies as well as sole traders. The remaining 40% of sales are generated via consumer/retail sales.

The business’s aim is to reduce clients costs and improve efficiency of their communications. This is done by providing a complete one stop solution from expert advice, personal levels of customer service and ongoing support services.

Equipment:

The company utilises Sage accounting software

Customer Service:

The business recognises that customer service is vital for ongoing success. This belief is demonstrated through the following unique services it provides to its clients:

• Free internal calls between handsets on the same group talk plans
• Free administration of number transfers from existing suppliers
• Return of handsets to manufacturers for warranty repairs on behalf of clients
• Free loan handset service during warranty repairs
• Free half yearly billing reviews (including international roaming)
• Data products support
• Out of hours support line

Key Strengths:

• Customer after sales service levels
• Choice as a truly independent provider
• Personal service
• Speed of Response.
• Market presence
• Reputation

The company offers very strong bespoke consumer tariffs on Vodafone, as well as T-Mobile, Orange, 3 and O2, also very competative Business packages and the business receives ongoing commision each month from the network providers based on business customer spend. They also receive full backing such as new glossy brochures and posters, dummy phones etc every month from one of their best suppliers.

The company has recently invested in the latest upto date mobile phone unlocking equipment and are busy with unlocking and repairs.

Financial Information:

The business is being offered for sale on a going concern basis, all financial discussions will take place directly between the vendor and all interested parties under the auspices of Turner Butler.

The business has consistently achieved sales revenues in the region of £160,000 with impressive profits to suit. Historical adjusted net profit figures are in excess of £40,000 p.a. and this trend is expected to continue in this growth market.



Property:
Leasehold
Lease terms:
The business is run from leasehold premises .Current rent is £7,500 per annum. Rates are £850 per annum. Current lease is for 5 years.
Location:
The business is run from leasehold premises .Current rent is £7,500 per annum. Rates are £850 per annum. Current lease is for 5 years.

The premises features a large retail area, with upvc double glazed door and double fronted windows, a large counter area for retail phone and accessories sales, plus a seated desk area for contract and business customers.There are a further 2 offices, plus kitchen and wc area.

The rent on the premises also includes 2 private car park spaces next to the building(complete with swipe card access, private barrier car park).

The premises have recently undergone a complete shop fit including flooring, large modern counter, slat walling, display units, lighting, electric security shutters and monitered alarm system.

The premises are situated town centre, opposite Sainsburys and next door to a large electronics retailer making the business extremly visable, as all traffic into the town, heads directley towards the shop frontage.

Expansion potential:
The current market for this business is growing and is forecast to continue to grow significantly in both the medium and long terms by the emergence of new technologies.

Business operations are not yet at maximum capacity, and there is considerable scope to increase both revenues and profits by gearing operations in line with current and forecast market demands. Sales are generally reactive at present. A more proactive approach to sales and marketing, particularly on the business to business side of things would certainly increase turnover and profitability significantly. The introduction of a website and local advertising would also be beneficial.
Competition / Market:
The business has never felt the need to advertise in the past tending to rely on word of mouth recommendation. There are excellent opportunities to develop this and market the business more aggressively. A large percentage of clients derive from recommendations and the business has surpassed growth expectations bearing testimony to the excellent reputation the business has earned since inception. The business has recently invested in a basic web site which needs more development, the web package can be updated, products uploaded etc and would benefit from some additional work. These represent significant future opportunities to a new owner and there is no doubt that turnover and profits could increase in line with a more active marketing strategy, both to existing clients and target potentials.
Reasons for selling:
The vendor wishes to pursue other business interests.
Trading hours:
Monday – Saturday: 0900-1700
Sunday: Closed
Employees:
The current owner works 4 days a week within the business through choice. However his hours are flexible as he currently employs a full time sales advisor who is more than capable of the running the business in his absence.
Years established:
2002
Support & training:
The current owner would be happy to provide full training and support at handover.


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