Listed by:
Since 2000, this business is a leading manufacturer, importer and wholesaler of fine quality and impressive garden furniture and accessories for indoor and outside garden zones. The business has over 200 items in its diverse Garden & Accessories collection. Valued by prominent Garden Groups throughout the UK, this company is sure to please every taste and budget with the perfect item to match any individual’s requirements. With an extensive range of high quality garden furniture and accessories, customers can be sure they will find something for every occasion – birthday, anniversary, wedding or just a gift for themselves!
This business is very well known in its trade. Specialising in higher quality goods in large volume the business can negotiate with Chinese manufacturers for the lowest possible prices and has a constantly growing and extensive base of International, affluent, high profile clientele who are offered top quality beautifully designed collections of quality furniture.
This company operates well as an independent. It has established an excellent reputation for specialised and unique designs and garden accessories such as bamboo torches, birdbaths and patio heaters. It has not ignored market trends, and maintains a good awareness of potential competitor threat within this skilled design and manufacturing market. Generally, this company maintains a keen awareness of what other similar companies are producing, and consequently, determines to offer distinctive and unique product ranges to clients who have substantial budgets and who choose to buy from this company.
Equipment:
The business is fully computerised, with all clients, who are mainly Garden Centres, stored and maintained on a comprehensive database. Sage is used for accounts, stock control, invoicing and payroll.
Customer Service:
The business provides high quality customer care and a very reliable and personal service from friendly staff. The company is very loyal to its customers and delivers goods on time every time. The business takes great pride in offering a high level of customer satisfaction as a direct result of their superior customer service. The results of this commitment are evident in the degree of return custom and the choice of this business by new customers over competitors.
Key Strengths:
The business has developed from strength to strength always pushing ahead and continually looking for new outdoor furniture designs to offer its customers. The businesses strength is their ability to spot trends early and to capitalize on them by promoting them through their website and glossy brochure.
The business maintains excellent communication relationships with suppliers and has an analytical approach to buying concepts, backed by statistical data from current selling trends.
Customers are always offered an honest, helpful and friendly service, generating a high percentage of repeat business. This business is built on solid foundations and prudent management with a strong and ever increasing customer base and retains a high level of repeat custom, given the same common sense approach a significant growth in profitability is inevitable.
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