Vehicle Service, Repair & MOT Business For Sale

Business description

Vehicle Service, Repair & MOT
Specialists for A Major Brand Name
Plus used Car Sales
The vendors established this business in 1988 and became limited in 2000, it has subsequently grown to become a significant enterprise with a reputation for the quality of its general repairs, tuning and MOT'S. The business specialises in one brand and employs trained technicians and a trained parts/service Manager, bringing a wealth of knowledge and experience to the company. The business operates from a prime location with superb facilities, sales showroom and highly visible and extended frontage. It has also established itself as one of the region's leading used car dealerships, having considerable experience and become very successful in selling used cars up to 1 year old.

This is a family business where the Customer always comes first. The business have a large range of tyres in stock for sale to customers, with competitve prices and excellent service levels for tyre fitting and balancing, which is all fully guaranteed.

The company is an accredited Unipart Car Centre and uses a modern computer system allowing it to compete with any main dealer. The very latest diagnostic equipment is used enabling the business to read fault codes on all models to ensure reliable and safe driving.

The company gives value for money and provides excellent services. Also the company adopts a friendly approach and charges reasonable prices (more so than other main dealers including new dealers).

Many customers have been loyal to the business since inception and this has been due in no small part to the business's competitive prices, quality products, service and attention to detail.

The business has always believed in the pursuit of excellence, installing new technology, constantly reviewing training for technicians and updating its service commitment, ensuring that valued customers receive the very best service and quality of product when selecting a used car.

The business has shown itself to be resilient in the face of competitive and economic forces and has maintained strong growth over its 18 years of trading. Some of the services offered include:

• Free courtesy car with every service
• All service work carried out to manufacturers schedules and specifications
• Fully itemised written estimates prepared for customers
• Fully qualified technicians are employed with continual upgrade training in place
• On schedule work completions
• Service work recorded and stamped in service books
• Free friendly advice on all motoring problems



Customer Service:

The business pride themselves on the quality of service provided, taking time to send out questionnaires to customers to get feedback. Always well stocked, cars are sold with service schedule, up to date 12 months MOT, and at least 3 months warranty and are fully valeted.

The company has its own retail Parts Department, and runs its own Quality Control procedures, personal contact with the customers enhances the company’s goodwill.

Quality Assurance:

The company is accredited to the Trading Standards and trains apprentices through ReMIT. ReMIT provides an excellent training service for young people interested in a career within the retail motor industry.

Key Strengths:

The business is well established with a strong and growing customer base, retaining a high level of return custom; a great many of whom having done so on a regular basis and for many years.

There is a large emphasis on Customer Care, the company supplies courtesy cars to customers and keeps in constant contact with them throughout the day. Cars are carefully inspected before being sold and given a twelve month MOT and a three month warranty by the company.

The workshop facilities add critical value, the company continuously upgrades its equipment and is equipped with up to date electronic diagnostic applications, which combined with excellent in house expertise enables the business to offer the ability to service and maintain modern vehicles.

An outstanding reputation has been earned for honesty, service, reliability, casual and open customer experience, excellent quality cars and highly knowledgeable and experienced staff.

Key Opportunities:

This is an outstanding opportunity to build on the existing business levels and customer base of this company, possibly starting a dealership to sell new cars or by providing a vehicle hire service.

There is room for further expansion and growth of the company, and a new owner who is capable of instilling fresh ideas will have every advantage of building on an excellent platform.

This business maintains an extensive base of satisfied customers, who value the company's products and service. Early viewing is recommended to appreciate this excellent opportunity.

Property information

Location:

The vendors own the freehold of the property and propose granting a new lease to be arranged at the time of sale.

The well presented premises comprise of a sales showroom, workshops, offices, reception, drive through MOT Bay, valeting bay, parking areas, storage and have capacity for expansion if required.

Other information

Competition / Market:

Most of the business's turnover is generated through the current existing satisfied client base and word of mouth recommendation. The company has used limited advertising in the past, mainly Yellow pages, trade magazines, local press and direct mail. The company’s name is displayed on its fleet of courtesy cars, a great visual means of advertising. The business also has a well designed and easy to navigate web presence. The website has been created to have a presence that achieves results, new customers and more business, designed to showcase the company and also the vehicles for sale. Increasingly, the excellent Internet site is delivering customers too.

Support & training:

The owner is happy to provide a handover period to the successful purchaser for a period of time to be negotiated prior to the sale.

Reasons for selling:

Retirement