Independent Travel Agent with ITAA/IATA Membership For Sale

Business description

This travel agency business has been successfully trading from the same high profile premises under the same ownership since 1993 and has built up an outstanding reputation based on reliability, trust, quality of services and quality of product. This reputation is backed up by the fact that the business is fully licensed by the International Air Transport Association (IATA) for the sale of scheduled air tickets and are members of the Irish Travel Agents Association (ITAA). As such this travel agent is licensed and bonded with the Government (Commission for Aviation Regulation) in accordance with the provisions of the Transport (Tour Operators and Travel Agents) Act 1982 and the Package Holidays and Travel Trade Act 1995. This means that you can always book your holiday and other travel arrangements with this business and be completely confident that your money is secure and the service high quality.

Equipment:

The business utilises the market leading “Galileo” and “Res Manager” software and booking packages ensuring information accuracy and up to date availability information.

Customer Service:

The business fully understands the importance of the role it plays in the successful planning and organisation of any successful trip, be it business or pleasure and all staff are fully committed and trained so as to ensure the correct package is built for each individual client.. Because of the nature of its work customer service is at the centre of everything the business does. The business has received superb testimonials from satisfied clients over the years and continues to receive them today. The level of service is further demonstrated by the very high levels of repeat business and referrals the business enjoys.

Key Strengths:

The company has been developed in such a way so it can cater for the most diverse of clients. The infrastructure is in place, be it staff, reputation, location, systems and knowledge. Because of this the business can offer clients a truly personal service and offer customers a wide variety of tailored or standard packages at the best available prices.

Property information

Location:

The business operates from a 3- storey building just off the main street. It is a prime retail site. The premises are leasehold with 21 years remaining. Annual rent is 26,000 Euros plus rates(approx 4,000 Euros p.a.).

Other information

Expansion potential:

The travel industry is going through a period of change. The new trend for “Dynamic Packaging” or the bolting together of piece parts to build up a unique travel/holiday experience represents an excellent opportunity for proactive and experienced travel agents such as this to increase revenues through better control and bigger profit margins. The company is ideally positioned to service this new sector and already providing many of its clients with such tailored solutions and this figure is expected to grow in line with current and future trends.

In addition to this the local airports are constantly expanding their route portfolios and this is further fuelling new business. As already mentioned the introduction of an interactive website is a “must” and this would certainly have a positive effect on future cashflow and profitability.

Competition / Market:

Because of its excellent reputation and standing in the community the company does not feel the need to advertise on a regular basis. Most of its business comes via word of mouth recommendations and repeat business. It also enjoys good footfall due to its excellent location and utilises its shop frontage to advertise. It does however undertake a limited amount of advertising in the local newspapers, as well as undertaking direct mail in the form of both fax and e-mail marketing.

Support & training:

The owner will provide full business familiarisation, training and handover as required to ensure a smooth transfer of the business to new owners.

Reasons for selling:

Moving abroad