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Turner Butler Business Broker

1/1Turner Butler Business Broker




One stop shop for the supply, installation, service and maintenance of fire, security, CCTV and access control equipment, intruder and burglar alarms

Established in 1981, this business is a fire and security system specialist. Operating from small retail freehold premises ideally located for easy acccess to all the major commercial and particularly affluent residential areas of Hampshire and Surrey, this business supplies, installs and maintains all types of fire, intruder, CCTV, security systems and nurse/warden call systems as well as access control, emergency lighting, suppression systems, portable fire extinguishers, electrical testing, fixed wiring and PAT testing. A relatively small but growing part of the business is the retail of DIY security systems, for which this business is one of the few reputable outlets in the area.

NSI (NACOSS) Gold Approved for the installation of intruder alarms and operating a quality management system to ISO 9001 – 2008 specification, whilst no job is ever too small, this business has all the necessary resources to undertake the largest and most complex projects.

Operating as far north as Birmingham and as far south as the South Coast, this business has a long standing customer base bridging both the commercial and domestic marketplaces, including offices, warehousing and retail outlets as well as private residences. Key Clients include a major property refurbishment company, several local Estate Agents and a Property Investment Management company. Alongside the large volume of installation work undertaken, this business can boast in excess of £150,000 of on-going contracted maintenance agreements each year.
This business appreciates perhaps more than most that its people are its most important resource. By the very nature of the sector in which this business operates it is imperative that all Clients and all the systems installed are treated with equal importance. As a consequence this business has always been extremely careful to employ only staff of proven experience and expertise. Staff work very closely together as a team achieving the highest technical and professional standards in order to ensure a consistently high level of customer satisfaction on every project, whatever the size. This satisfaction is significantly underpinned by the high levels of investment the business has made throughout its many years of operation in the necessary resources and training. Computers are utilised in all areas of design, project management and maintenance. In addition all engineers receive ongoing training to ensure they’re kept up to date with the latest systems technology.
This is a very well established, highly reputable business. With turnover consistently in the region of £350,000 - £400,000, gross profits of approximately £150,000 but perhaps more importantly annual income from maintenance contracts at a similar level, this represents an excellent opportunity to acquire a leading, consistently performing business in a fast growing sector and should certainly appeal to an existing operator as an ideal ‘bolt on’ or for a new entrant into the sector looking for a good platform from which to grow.

Key strengths:
This is a one stop shop for all aspects of fire and security systems. It has an excellent reputation for professionalism, reliability and integrity. This business simply does what it says it will do – on time, every time. In addition to its design and installation service this business offers fully comprehensive and or scheduled maintenance agreements on both commercial and domestic work. It also operates a 24 hour, 365 day a year call out service prioritised, via remote diagnostic and monitoring facilities, to ensure engineers can attend emergency situations on site within four hours of notification. Performing consistently to such high standards the business enjoys very high levels of customer satisfaction and as a consequence a very loyal, longstanding customer base.
By far the greatest strength of the business however, is its very high level of on-going contracted maintenance agreements. Providing predictable income moving forward and with many having been in existence for several years, these contracts provide in excess of £150,000 of income each year – a figure that continues to grow with every installation.
Key opportunities:
There is an outstanding opportunity to build on the existing services and customer base of this company. With a strong demand for services combined with a capacity to increase turnover, a new owner contributing fresh ideas and investment in resources, particularly in relation to staff and stock levels, will have every advantage of building on an excellent platform.
With an excellent reputation within the industry and excellent trade relationships, this business has had little need of advertising and marketing in the past, currently working almost consistently at capacity. The addition of a Sales Engineer however would have a significant impact on turnover and profitability enabling the business to move on to the next stage in its development – particularly if focussed on cross selling the wide range of services this business offers across its existing customer base. In addition the business is currently looking at the possibility of introducing Energy Management Systems into its range of products – an area likely to grow significantly over the next period of time as the price of energy continues upwards.
A relatively small but growing part of the business is the retail of DIY security systems. Sales in this area are in direct correlation to the availability of stock. An increase in stock – both range and depth would enable this business not only to reduce the prices it is paying for stock but increase sales in this area accordingly. Similarly this business is currently closed on the two biggest DIY days of the week – Saturday and Sunday. By extending the opening hours of the retail outlet the business would be far better placed to capitalize on this fast growing sector of the market.

Customer Service:

This business does everything possible to enhance its excellent reputation. It has a total commitment to meeting its customers' needs, understanding that the very basis of their safety and security is dependant upon the delivery of high levels of support, maintenance and after sales service. The Company offers a full 24-hour service for security and safety; planned maintenance to suit clients needs, estimates and advice, and always provides first class installations.

Financial profile:

The business is being offered for sale as a going concern. All financial discussions will take place directly between the vendor and all interested parties under the auspices of Turner Butler.
Turnover for the most recent financial year for which figures are available was in the region of £350,000 - £400,000, generating gross profits of approximately £150,000 with profits available to the Owners of the business of £60,000. The business currently has annual revenue for maintained customers of £150,000 plus.



Property:
Freehold

Competition / Market:
Established for over twenty five years and with high levels of awareness within its sector, this business has little need of advertising and marketing. It features in all of the leading Directories but benefits most from strong word of mouth recommendation, testimony to the high levels of service this business provides.The business has a very well designed, informative and easy to navigate website which performs well in all search engines for appropriate search topics.
Reasons for selling:
This is a genuine retirement sale.
Employees:
A team of 3 Engineers – two full and one part time, together with regular sub-contractors support the owners, a Husband and Wife team, with the smooth day-to-day running of the business.
Years established:
1981
Support & training:
The current Owner will provide full training and ongoing support, as required, on all aspects of the business to ensure a smooth transfer to new Owners.


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