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A young but very successful operating as a financial services telemarketing business. The business contacts people by telephone that are on a database of those that are interested in a loan
The operator working from a script fills out an application on line whilst speaking to the applicant. The business has bespoke software that is used for this purpose. An administration charge is taken from the client’s card and the application passed to the in-house financial underwriter. A hard copy is sent to the client for signature.
The completed application is sent via internet to the lenders for action.
The company earns a commission from the lenders on acceptance of loan. The business recently opened an overseas call centre with 15 staff.
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