Established Specialist Travel Agency For Sale

Business description

This successful specialist travel agency has grown steadily since inception and is now regarded as the agency of choice in its locale – a busy area in Perthshire, from where it assists clients from all over the world and offers a service that is able to compare and compete against the products of major operators. The company was established in 1984 and has since bonded with ABTA .

The business operates as a traditional travel agency, specialising in cruise holidays.
The company has established itself as an cruise specialist for the midrange to upmarket holidaymakers with a large number of repeat bookings. The ever growing database is a source of regular bookings as is its ever improving website.

As well as extremely competitive fares, the cornerstone of the success of this business has been its commitment to customer service. This commitment to high quality and personal customer care has earned it a deservedly strong reputation.
Customer Service:

The highest levels of personal service are offered. This well established specialist has been operating for many years and prides itself on customer satisfaction levels. With an ever-growing number of happy customers the business offer independent and expert advice.

Key Strengths:

The travel agency had achieved an outstanding reputation with both clients and the travel industry. Terrific relationships exist with airlines, consolidators and tour operators. This ensures that the most complex arrangements can be readily provided to the discerning clientele as well as more simple requirements. Most business is generated through personal ‘word of mouth’ recommendation and mostly through the telephone or via email.

Property information

Location:

Leasehold premises.

Other information

Expansion potential:

The addition of extra staff could generate more sales. To date little advertising has been arranged, the business would therefore really benefit from the development and execution of a strategic marketing plan addressing all media types.

Competition / Market:

A basic web site is in operation, which acts as a ‘shop window’ to the business. However the web site could be further developed to provide full ‘e-commerce’ facilities allowing clients to make travel arrangements and to pay for them on line. This would do much to broaden the appeal of the business even further and would allow even greater geographic coverage than that enjoyed at present.

Support & training:

Support and training will be provided for a negotiated period of time.

Reasons for selling:

Retirement

Trading hours:

Monday – Friday: 9am – 5.30pm, Sunday:Closed