Bespoke Managed Information Technology Solutions Business For Sale

Business description

This family-run business has been trading for 25 years and prides itself on providing the highest quality bespoke computer solutions at the best possible cost to the local community. The firm operates from its headquarters on the edge of a retail area within a city centre in the East Midlands area, as well as a high street outlet in a town centre location in the West Midlands..

The company provides excellent standards in all that it does, and this is reflected through its excellent website and bespoke in-house management software. The keys are its knowledgeable staff who, compared to services offered by ‘big box outlets’, are able to offer a more personal touch as well as sound technical expertise.

The firm offers a diverse range of services and trades with a wide cross-section of home, business, education, and corporate customers. Allowing them to offer a complete 'one-stop' package for all their clients IT needs.

The website, written in-house and maintained by the business offers an impressive 25,000+ products for sale. Using their own developed software, the website is able to collate data feeds from the top 12 UK distributors, categorise them and display in-depth product data. Orders can be drop shipped direct from distribution or imported directly into their bespoke management software.
The company manufacture their own range of PC and Server products. These are of the highest possible build quality by sourcing components from approved vendors. All machines undergo a 36 hour burn-in and final inspection test before despatch, to ensure that only first class products are supplied. All systems developed by the business come with a comprehensive warranty to provide peace of mind for customers. Extended warranties, delivery and set-up packages are also available. They currently operate 6 PC assembly bays that have a maximum capacity output of 600 PCs per Month. The company have built in the region of 15,000 PCs to-date.
Both locations have fully equipped workshop facilities for the repair and upgrade of equipment. The company have performed over 50,000 Repairs to-date.
The firm is a Microsoft Registered Partner and a member of FixIT Local. Quality levels are assured by adhering to the Code of Practice drafted by the Professional Computing Association as well as the code of ethics and professional conduct developed by the Independent Trade Association of Computing Specialists.
A wide range of products are offered for sale.
Computers for sale include: personal Computers, laptops, Personal Digital Assistant, servers, workstations, thin clients, warranties, barebones and monitors.
Computer components for sale include processors, motherboards, hard drives, memory, CD/DVD drives, cases/PSUs, case modifying, graphics cards, sound cards, modems, I/O cards, floppy disc drives and coolers.
Peripherals offered comprise cameras, printers, scanners, keyboards, mice, game controllers, speakers, projectors, cables and UPS Backup.
Networking products consist of switches, routers, network cards, patch panels, Bluetooth, print services, connectors, media converters, accessories, access points, wireless antenna and cables.

The range of hardware is complimented by a wide software selection. This includes operating systems, utilities, antivirus, accounts, backup, clipart/fonts, programming, desktop publishing, games/leisure, graphic design, office suites, video editing and Computer Aided Design.
Consumables are available for use with the hardware offered for sale. This comprises of Ink, Toner, Drum Units, Fuser units, tape media, Disc Media, paper, Labels
The business provides a range of services for home users, such as wireless installation, Personal Computer and laptop repairs, computer health checks, spyware/virus removal, and insurance quotations.
Services aimed at business clients include business critical support, server integration, network cabling, on-site set up, maintenance options, Internet connectivity, remote networking, project management, consultancy, security, website design and bespoke software. They currently have approximately 30 ongoing annual maintenance contracts.
The company has enjoyed a long established relationship with schools and colleges within the area, having supplied equipment and services to a large percentage of primary school, secondary schools, colleges and universities. They also have several resellers that sell to schools on their behalf. Equipment supplied to schools includes : Computers and laptops, Smartboards and installation, data cablng, Internet content filtering, servers, software. They are an authorised Microsoft Educational Reseller.
Their current customer base has detailed information with names and address of existing customers and is split as follows :
1435 Businesses, 6753 Home Users, 406 Schools and colleges, 1200 Web Customers

Property information

Location:

The business operates from two superb leasehold properties.

The headquarters of the company is a property at the edge of a City retail park which includes a warehouse, workshop, showrooms and offices. This costs approximately £19,000 per annum to rent, with 3 years remaining until expiry of the lease.

A high street retail outlet is also operated in a town centre location within the West Midlands area. This costs £18,000 approximately to lease per annum, with 18 years remaining on the lease.

Other information

Expansion potential:

This enterprise could build on the small business sector by taking a more aggressive approach towards marketing in the local community and its surroundings.

The already superb website could be developed further to offer customer support, meaning that staff can concentrate on more profitable areas or expanding new services. The website could also be advertised on related websites on the Internet.

The firm already offers computers customised for gaming, but this could be expanded to include the higher end gaming computers.

There is a large tender marketplace for offering Information Technology packages. Focusing more on this area would help to provide steady income streams for the company.

Competition / Market:

The business has an outstanding website through which many of its products can be purchased by customers. The company has brochures at its disposal. It advertises via direct mail to local businesses through brochures and letters.

Support & training:

Handover and training is available upon request.

Reasons for selling:

Having ran the company for 25 years, the current owner wishes to devote more time to his family.